Help and answers

Frequently asked questions

Everything about firmness levels, delivery, returns and care. Can't find an answer? Just write to us.

Shipping & Delivery

Shipping

<p>We currently deliver exclusively within Germany. Premium shipping is free for you.</p>
<p>Your order is carefully packed and shipped with insurance. Delivery within Germany usually takes <strong>1-3 business days</strong>.</p>

We mainly ship with DHL, GLS and sometimes with DPD.

Yes, our deliveries are 100% insured.

We currently ship to Germany, Austria, Luxembourg, Netherlands, Belgium, Denmark, Czech Republic, France, Monaco, Italy, Poland, Slovakia, Slovenia, Spain and Sweden. Other countries are available upon request.

Returns & Exchanges

Returns

Yes. We offer a 14-day return policy. After receiving the goods, you can easily return the item within 14 days.

If you find any defects in product quality, you have the option to return the item to us within 14 days.

We cover the return shipping costs for Germany. For all other countries, the buyer bears these costs, unless it is a defect or a manufacturing error.

Payment

Payment

With us, you can pay using all common payment methods, such as PayPal & Klarna or credit card.

Yes, we only work with well-known and trusted payment providers.

Do you have any further questions?

Any questions? Write to us.

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